Hollywood shy Liv Tyler has co-authored Modern Manners: A Tool for Climbing the Top with her grandmother Dorothea Johnson, founder of Protocol School of Washington, a place where business etiquette is taught. The actress gave a presentation of the book at her friend Stell McCartney's boutique. Dorothea Johnson and her granddaughter told the guests about the basic rules of conduct from their book.
Modern etiquette book cover
Maintain eye contact when shaking hands or greeting someone.
Show that you respect other people's personal space: when talking, keep 45 cm from the person with whom you are communicating. 45 cm is almost one and a half of your steps.
Let the person finish their thought before entering the conversation.
Answer the phone with confidence and a smile, because a smile can be heard.
Call back as soon as you can.
Check your spelling and read your message carefully before submitting.
Know that you will not always be treated positively, because there are envious and unkind people who live off negativity.
Step aside before boarding the train to allow exiting passengers to pass. Rushing is not only brutal, but it also has dire consequences: someone can fall.
Use headphones when listening to music.
Make your toast short and simple. Use the three Cs formula: Stop - Say - Sit.
Do not do it
Don't put your hands in your pockets: people might think that you are hiding something.
Do not tilt your head to one side when talking, unless, of course, you are flirting.
Don't panic if you forget someone's name. Say something like, "Sorry, I'm too absent-minded lately, remind me your name, please."
Do not make jokes and witticisms about someone's name - this is rude.
Do not use CAPS LOK - it looks like you are shouting.
It is not a good idea to send offensive or confrontational emails and not respond to the likes that have been sent to you.
Do not click on the "Reply All" button if you are writing to only one specific person.
Don't use your clothes as a lipstick blotter or as a handkerchief.
Do not speak with your mouth full and do not chew with an open mouth.
Don't write on the table.
These tips may seem a little trivial, but the book is not all about them. There are many sections in the career guide. In addition, the coated pages of the edition are accompanied by many illustrations. Recently a book by Karl Lagerfeld was published, which also contains a couple of practical tips for any occasion.